700-Apps ChatBot Solution
Chatbot technology is becoming a bigger part of our lives as consumers and in business. Here’s how chatbots, with the influence of AI, are shaking customer service up.
Technically speaking, a chatbot (derived from “chat robot”) is a computer program that simulates human conversation, either via voice or text communication.
Today, such programs can be customized and used in a variety of ways. These include:
- Chatbots that communicate via smart speakers
- Chatbots that function on smart home devices
- Chatbots that function via popular chat and messaging platforms like SMS, Facebook Messenger, WhatsApp, and LINE